The Role
- Assisting with Access Requests for medical records and associated follow up
- Sorting medical records to produce relevant chronologies
- Obtaining additional or missing records or information
- Paginating medical records
- Collating documents to accompany instructions to experts/counsel
- Researching/approaching medical experts
- Liaising with clients over the phone or by email
- Liaising with the Court and other third parties over the phone or by email
- Liaising with Defendant representatives over the phone or by email
- Drafting letters/documents
- Drafting witness statements
- Arranging appointments and conferences
- Opening files and drafting new client packs
- Insuring cases
- Assisting with taking new claims enquiries and obtaining all relevant information when required
- Updating internal systems
- Assisting Fee Earners and carrying out other ad hoc tasks that assist the team
- Maintaining compliance in accordance with internal policies and GDPR
We are looking for an experienced Legal Administrative Support Secretary or Legal Assistant looking for their next role. You should demonstrate an interest for working within a Clinical Negligence and Serious Injury department and will ideally have previous experience of working in a role that has had to deal with medical records and chronologies. We will consider candidates with PI experience.
What skills should I have?
- Conscientious and meticulous with great attention to detail
- Strong IT skills, particularly experience with having used customer/client databases and MS packages such as Outlook, Word and Excel
- Analytical skills
- Excellent communication skills (written and verbal)
- A great team player
- Flexible
What are we offering?
- A supportive, relaxed and flexible work environment in an experienced and growing team.
- 28 days holiday per year, plus bank holidays
- Medicash and Unum dental cash back schemes after 1 years’ service
- Life Insurance
- EAP and various other physical and mental wellbeing support services
- Family friendly policies such as enhanced maternity and paternity pay plus, family events leave
- Company sick pay
- Cycle scheme